Please make an account so you can amend/cancel your booking if needed.
- Deposits. The booking fee you pay today is to secure your appointment ONLY. There will be outstanding fees to pay on the day of your appointment, your deposit will come off that total. Each service will have a total fee clearly identified below. Our deposits are non-refundable. You may move your appointment via your account but If you reschedule/cancel your appointment within 24 hours or no show us you will need to make a new booking with a new booking fee. If you are late to your appointment or show up without the correct I.D/documentation, this will automatically forfeit your deposit so please make sure you are aware of our requirements (located here and on each bookable service).
We are not monsters, of course we will be accommodating where possible. However, we have limited spaces and eager clients, It’d be unlikely to find someone that could take your appointment with little to no notice so please be mindful.
Walk-ins are welcome but without an appointment we cannot guarantee service!
- Age restrictions. We are strictly 10+ for Lobes, 13+ Helix, 16+ all other piercings except Nipple and Genital piercings which are 18+. We DO NOT accept parental consent for any person younger than these age limits. We require government issued, photo I.D for EVERY client being pierced/serviced, as well as for parents/legal guardians.Parents/legal guardians must also be present in studio to consent for minors(Lobes/Helix only) - your government issued photo I.D’s must have the same last name (supporting documentation required for legal guardians, name changes and children in care). We DO NOT accept photo’s of your I.D as it is too easy to digitally alter them (please bring the physical copy). If you fail to provide the correct documentation or meet our age restrictions, we will have to cancel/reschedule your appointment and you may loose your deposit.
We only allow one client into the treatment room at a time - if you bring a friend/family member, they will be able to wait for you in our reception area. We will be your moral support, I promise! - exceptions for minors and those who require additional assistance. We allow one (well behaved) parent/legal guardian in with you.
Minors under 10 years of age are prohibited from entering the piercing area, please arrange alternative childcare as we do not allow unattended minors in the reception area.
- Anatomy. We do not like to tell anyone they can’t get the piercing they booked for (we are here to do a service at the end of the day!) but if your anatomy isn't suited, we will not perform it. Where possible, we will always recommend similar alternatives or recommend reputable piercers nearby that may be able to suggest or offer something we can't as of yet. The last thing we want to do is botch you and take money for something we know won't work!
- Pregnancy/nursing. We cannot pierce those that are pregnant. Your body is already doing a very important job and the last thing it needs is more work! Healing a piercing is a challenge at the best of times, let alone when your body is preoccupied. We recommend minimum 3 months postpartum before getting any piercings (minimum 6 weeks after breastfeeding/expressing before getting nipple piercings).
We do not have a card machine in studio. Cash or bank transfers only!
If you are unsure of anything, head to our contact page or pop us an email.